Top Online Counseling Services — September 2020

Compare the best online counseling services based on our detailed research and analysis. See how the leading brands differ on pricing, features and other essential factors before you choose the right online counseling site for your needs.

Avg Weekly Cost Therapists Features Rating Learn More
$65 average weekly cost
12,000
  • Unlimited sessions with a dedicated professional therapist
  • All therapists are licensed and experienced
  • Therapy sessions by phone, chat, video and messaging
  • Mobile App
  • HIPAA compliant
9.6
Visit BetterHelp
$65 average weekly cost
1,000
  • Specializes in relationship counseling
  • Therapy by phone, chat, video and message board
  • All therapists are licensed and experienced
9.1
Visit ReGain Counseling
$45 average weekly cost
1,000
  • Specializing in counseling teens
  • All therapists are licensed and experienced
  • Therapy by text, phone, chat and video
  • HIPAA compliant
8.5
Visit Teen Counseling
$99 average weekly cost
3,000
  • All therapists are licensed and background-checked
  • Therapy by text, video and audio message
  • HIPAA compliant
9.2
Visit Talkspace
$99 average weekly cost
1,000
  • Video and chat sessions
  • Easy to use appointment scheduler
  • HIPAA compliant
8.4
Visit Breakthrough

An Overview of Online Counseling

Online counseling, the digital-age version of counseling services is a more affordable, convenient and discrete method of receiving therapy. Several years ago, a few pioneers saw a large opportunity in the mental health industry. They noticed that millions of people were living without access to professional help. They also understood that more and more physical services were being replaced with digital alternatives that can save time for customers. So, these innovators decided to create online therapy platforms, which essentially connect certified psychologists and people suffering from mental health issues such as depression, stress and anxiety, among dozens of other clinically defined disorders.

While the online therapy industry is still in its early years, as it currently stands, there is no shortage of online counseling providers available to people looking for professional help. There are close to a dozen services, each offering it’s own unique set of features that appeal to the needs of different types of patients. The number of providers will only grow as the demand increases over time. Therefore, we have evaluated each of the major online therapy brands, outlining all of the pertinent information one needs to make an informed decision

Main Benefits of Using Online Counseling and Therapy Services

Many believe that online counseling should not replace in-office counseling. Rather, it should complement your traditional therapy sessions, as online counseling offers a range of benefits to users. Others however, including thousands of satisfied customers already using online counseling services, boast that that level of connection they are able to make with their therapists online make in-person therapy unnecessary. Some of the most common benefits associated with online therapy are:

  • No Boundaries: With online counseling, there is no longer a need to seek out help within your city limits. You have the ability to connect with a psychologist that’s not in your area. Best of all, should you not click with your therapist, you have the option to change therapists.
  • Efficiency: If you’re working full-time, chances are you have very little personal time set aside. With online counseling, you can receive help 24/7, or while you are on-the-go.
  • Communication Channels: Gone are the days of having to set pre-arranged appointments and then receiving therapy in person. Online counseling enables you to open your therapy app and get help right away. This includes SMS/chat, video, and phone therapy options.
  • Stigmas: Oftentimes people don’t set therapy appointments due to the stigma surrounding therapy. In fact, some people who do in fact set appointments won’t show up for their session due to this unfortunate stigmatization of therapy. With online therapy, that stigma is gone.
  • Privacy/Confidentiality: Using online therapy provides users with complete privacy and confidentiality. For starters, therapists on the platforms are bound by strict local and federal laws, as is the case with their brick and mortar business. Your therapy sessions are protected by HIPAA. Furthermore, your chat sessions are also secured by various bank-grade encryption levels, which only you and your therapist can access. Lastly, should you still not feel comfortable with therapy, even online therapy, you have the ability to sign up using an alias and dummy e-mail account.
  • Pricing: Did you know that it generally costs someone roughly $200 for one therapy session? Even if you are covered by premium insurance, the co-pay on each session can be as high as $50. If you’re going in to therapy once a week, that’s $200 per month on therapy. On the other hand, some of the best counseling therapy services provide users with incredible pricing, starting as low as $32 per week ($128 per month). Moreover, some online counseling services even work with major insurance companies, which further reduce your costs.

Most Popular

betterhelp logo

BetterHelp is geared towards those exact people who online therapy was made for – people on the go. Those too busy to take the time to travel and go to a therapist, get the same benefits from the convenience of their smartphone. Therapists are available for you 24/7 with the option to also have a live phone session. BetterHelp allows each patient to participate anonymously. Privacy standards are used on the same level as financial institutions using military grade 256-bit encryption. BetterHelp offers you a 7 day trial period, after, billing you weekly with no limit on the amount of sessions. BetterHelp provides the top therapists to fit everyone’s needs.

The information presented here has been complied by our editorial team, and although we make every effort to keep it up-to-date, misrepresentations and inaccuracies in the data are possible. We recommend that you contact the providers listed below directly, to verify any information that may be of interest to you. Some of the providers listed pay referral fees to this website and even provide us with additional access to their platforms, which may at times impact the order and manner in which they are presented. We take no responsibility for the accuracy of the information listed below; though we do update it regularly. This information is subject to change at any time.