7 Cups of Tea Review

41 Reviews
Editor's Rating:
Plans from $150 per month
7 Cups of Tea

It may come as a surprise, but 7 Cups of Tea is probably the largest e-counseling platform by far in terms of actual numbers. They claim to have helped over 25 million people since launching in 2013. So how did they become so large? How is their relatively bare bones service able to compete with today’s leading online counseling brands like BetterHelp and ReGain Counseling? Let’s take a look at why millions of people have flocked to 7 Cups of Tea for help.

Other Comparable Therapy Options

Betterhelp Logo
Faithful Counseling Logo

Company Profile:

How does a company in a very new industry attract so many customers in such a short time span? Simple. Like everything in life, money is a crucial factor. Thus, 7 Cups of Tea started as a 100% free platform while every other e-counseling service charged money. Having a free service to turn to is still a large benefit to countless potential customers. Most people want to evaluate its effectiveness for free, which is understandable given that this is disruptive technology in an area (therapy) that has always been an offline service. Hence the massive growth that 7 Cups of Tea experienced. Furthermore, 7 Cups of Tea is the only e-counseling service that acts as a social network of sorts. While you can speak to licensed professionals with 7 Cups of Tea, they also have a community of ‘listeners.’ These are not licensed professionals; rather, they are average Joe’s who really want to help people live better.

Signing Up:

Signing up to 7 Cups of Tea is not as straightforward as other online therapy services. Keep in mind that you must choose what type of service you want. You can choose a free account whereby you speak to a listener or a paid account where you speak to a certified professional. Since I had tried other paid services before, the thought of getting advice from a non-licensed professional intrigued me. So I navigated to the ‘Browse Listeners’ section and chose a listener based on the user ratings this person had received. There is a ‘Chat Now’ button on the page. Once you click on that, 7 Cups of Tea takes you to a dedicated and private chat room. There was no need to sign up for an account or enter in any credit card information. I found this to be particularly beneficial, because many people (myself included) want a trial term to see how the system works and what level of support is provided. As for a paid account with a certified professional: it is similar to every other e-counseling service. You will need to answer a few questions that a 7 Cups of Tea ‘bot’ asks you. Once you have completed that short question and answer session, 7 Cups of Tea pairs you with a professional therapist. You will need to enter in your payment information prior to trying the service. This is standard in the industry. Moreover, with 7 Cups of Tea, there is a 3-day free trial on the paid service so if you don’t like it, you can simply cancel your account at any time.


As mentioned above, 7 Cups of Tea offers two types of support options – a 100% free service with a ‘listener’ or a paid service with a certified therapist. Since the paid service is very new to 7 Cups of Tea (they have been offering their service 100% free until very recently), it is very difficult for potential customers to find any information on their pricing. Go ahead – try to find any information online about 7 Cups of Tea’s price. Good news though – I have this information for you. 7 Cups of Tea charges $150 per month for unlimited chat with your therapist, which is pretty competitive. Additionally, users tend to love them specifically because of its community-based orientation.

Usability (Desktop & Mobile):

7 Cups of Tea provides for one heck of a user experience. This is quite surprising given the fact that it was originally a startup with no real funds for expansion. In the above section, I detailed how simple the free service is. The concept and usability is virtually the same with a paid account. Simply answer a few questions and you are directed to a dedicated chat room that only you and your therapist can access. If you’ve ever used an online messaging platform such as live chat, then this is nothing new for you. Even if you haven’t, the messages are laid out in a plain and simple manner. Your correspondence appears in a chat box while there is a separate box below to type your messages. The same features apply to their mobile app as well.

Counselor Support & Effectiveness:

Naturally, counselor support will vary from person to person, especially if you choose the free version (no certified professional). Moreover, unfortunately, oftentimes you are connected to listeners with no formal education and a limited knowledge of the English vocabulary. Thankfully, this was not the case with me. I browsed listeners and found ‘Lauren’ – a 20-year-old woman based in the UK. Perhaps it was luck of the draw but Lauren was currently studying psychology in the UK. Even though she wasn’t licensed, the truth is I found her to be as helpful as certified professionals on other e-counseling platforms such as BetterHelp. Forget the fact that she was insightful and had stellar communication skills; she genuinely cared about my issues and in fact made a personal connection with me. It did not feel like a therapy session; rather it felt like a conversation with a friend who was trying to help by bouncing different ideas off me. Furthermore, there was a very humanistic approach to it, as she told me about herself as well. In traditional therapy sessions, this is not the case. You don’t get to ask questions about a therapist and if you do, they often times sidestep your questions. Lauren connected with me on a personal level and this made me feel as if she cared for me like a friend. It is also important to note that because this was a free service, I knew her intentions were 100% not financially driven. This had a very big impact on my fondness for 7 Cups of Tea.

Confidentiality & Privacy:

You may hypothesize that 7 Cups of Tea security protocols are sub-standard. However, that assumption would be false. Even regarding listeners who are not licensed professionals, they are forbidden, by law and by the 7 Cups of Tea Terms of Service, to divulge any client information. More importantly, the licensed therapists working within the platform are required to stay HIPAA compliant. Additionally, both the website and dedicated chat rooms are SSL secured. And to top it off, 7 Cups of Tea does not retain any data from your correspondence with your listener or therapist.

7 Cups of Tea Counselor Qualifications:

If you have made it this far into the review, then you understand the counselor qualifications for 7 Cups of Tea. There are listeners who are essentially non-licensed life coaches and there are also certified (clinically licensed) therapists with various degrees. Though they aren’t required to show a certain amount of hands on experience prior to joining the 7 Cups of Tea network, therapists do need to show that they possess malpractice insurance. For the most part, licensed therapists who hold this type of insurance have several years of experience under their belt.

Specialties & Areas of Expertise:

Both listeners and therapists can help in virtually any area you need. Even if you are adamant about using a trained therapist, the ones within the 7 Cups of Tea network cover all areas of help. This includes:

  • All Addictions
  • Anger
  • Anxiety
  • Bipolar
  • Career
  • Chronic Impulsivity
  • Conflict
  • Depression
  • Eating
  • Educational Assessments
  • Family
  • Grief
  • Health
  • Intimacy
  • Life Transitions
  • Parenting
  • Relationships
  • Religion
  • Self-Esteem
  • Sleeping
  • Social Behavior
  • Stress
  • Substance Abuse
  • Trauma & Abuse

Bottom Line:

7 Cups of Tea is certainly a unique company trying to incorporate a sense of community into the therapy industry. The ability to chat with a listener for free, as much as you’d like, in addition to a 3-day free trial for the paid service, makes 7 Cups of Tea a service certainly worthy of consideration.

7 Cups of Tea




Reviews 41

  1. Avatar Amy says:



    I’ve been a listener on 7 cups for 2 months and I think it’s such a great and easy way for people who need someone to lend an ear to get things off their chest. In my short time on the app, I feel like I have been able to help people with many different issues they’re dealing with from across the world. I’ve read some of the other reviews and I can understand why they may say that, but I feel like my experience on 7 cups has been really valuable.
    Whenever I have stumbled onto a listeners group chat, all I have seen is a group of people who are really passionate about helping others. The overall commitment to helping others from the listeners is what makes this platform so great.
    Additionally, I think the safeguarding is as effective as it can be, although it’s not perfect. In incidents where I have felt uncomfortable, which is bound to happen on apps like these, I was able to protect myself and then carry on to help other people on the app.
    I highly recommend anyone interested in the app to get involved as a listener, and if you need a little support being a member is a great choice too.

  2. Avatar Annalise says:



    I’ve gotten help for issues that my parents and counselors wouldn’t believe existed outside my head. I wasn’t able to get professional help, but I was able to get support from teens my age that understood what I was going through. I’d like to believe it saved my life. There are a few listeners that aren’t great, They could use some sort of training and the chats could be better monitored. Besides that, it’s great.

  3. Avatar Gavin Toohey says:



    I really like this site. Sure there are things to be worked on like maybe the chat rooms, but they really have helped me. It isn’t the silver bullet to get rid of depression but it’s a really good care package.

  4. Avatar kate says:



    I recently got an account on here because of mental health issues. I have noticed this site has a great premise and some great potential. I’m sure the makers have good intentions. However, these listeners seem to be a huge issue. For example, right now I’m talking to this dude who has the words “open to talk about sex, porn, etc”. Many people have also said when they report, they get blocked, as well as the moderators on the chat have favoritism and take things personally. It’s only a matter of time before these issues become a mainstream thing on social media, or for example if a youtuber covers it and the business goes down. I recommend the creators fix the problems with moderators and listeners, because this website really is a great idea but just needs more care put into it.

  5. Avatar Katie Wilmott says:



    I’ve been using therapy services on this 7 Cups since 2017. My therapist has provided me with coping skills that I never had before and a safe space to talk about what I am going through. I’ve made such progress in this time and I am truly grateful for 7 Cups. I highly recommend this to anyone seeking online therapy services.

  6. Avatar Aaron Mac says:



    7cups is a helpful and supportive site. A place where you will find so many people volunteering as listeners to provide support during a tough phase. At times, when everything seems dark and just need reassurance and hope. These listeners help you feel comfortable and make you realize you are not alone and can get through this. I am glad I found this place to get support in my hard times.

    It also provides different spaces to share what are you going through to get support, from group support rooms to dedicated forums topic wise.

    I appreciate all that they do here.

  7. Avatar aznkid09 says:



    I used 7cupsoftea to get through my unpleasant teenage years. I loved the support I get from it 6-7 years ago. It was fairly new and the listeners were very helpful. Now that it has grown big and mainstream, I rarely use it anymore because listeners aren’t that helpful at all anymore. Longer waiting time and it sounds like they’re just forced to listen, I don’t feel compassion at all.

  8. Avatar John C says:



    Summary: I’m a listener and have been for about 5 months. It’s good on paper.. However, in practice.. There’s a lot of issues. And you are correct – good listeners are few and far between. Use caution and remember to block abusive, poor quality members.
    Free listening service!
    Some great listeners who truly care.
    Community forums for sharing problems
    Can become a listener with some mildly entertaining perks and promotions
    Self help guides/training!
    Too many trash listeners. It can be really destructive when you let yourself be vulnerable and then someone dismisses you. I’m doing my best to get into a position where I can do something about these poor-quality listeners (the ones who can’t be bothered to do well).
    Clearly too much abuse towards female listeners
    Some issues get swept under the rug
    Unsure: It seems when i’ve left low reviews for listeners, it’s never come up publically or got sorted out? I’ll probably try and reach out to a mod or something.
    Interface in the app and navigation has some issues. Needs a review.

  9. Avatar doc says:



    7cups is awesome. a good platform to find help. in today’s world no one is willing to help but here you will get help for free.

  10. Avatar Jordan K says:



    Most of the listeners on 7 Cups of Tea were no good. One reason is that there were people that ended up agreeing with the person that was hurting me. I went on this site because I thought I was going to get some support but I was so wrong. I know it was my fault and everything but it was my understanding from the way it was being advertised. Another reason I felt the listeners weren’t any good was because the people didn’t care about my best interest because they didn’t actually care at all and I felt like I was wasting my time. I had to block so many people because that just shows you how many awful people were on there. Some people have said ” I am here to support you” and they don’t, they would end up being mean instead. I have had plenty of abuse in my life. I didn’t need it on this site too. I think people on there are way too gullible and they don’t have good intentions because I would have felt it when speaking to them. This site is very misleading to me. What concerned me about the people on here is that they would judge my issues and some people would tell me things like “forget about it” or “move on”. People would act like its no big deal and dismiss my feelings. When I had some rough moments and I deserved compassion instead of hate. What if someone was in real trouble? Why would you say that to someone? I would not recommend this site to anyone who needs support. Avoid this site and find some other site instead.

  11. Avatar Samantha S. says:

    I used the app & site for neatly 3 years as a member and volunteer teen listener. 7Cups CEO, Admin, partners (LA county department of mental health) and their advisory board all refuse to address the issue of teen safety publicly. Especially regarding the topic that some it’s teen users have been sexually abused and groomed by adults on the 7Cups platform. Some of the predators have even been adults who had official approval to work with teens on the site. 7Cups refuses to state that this happens on its platform, leaving teens unaware of the real dangers that exist while accessing the site. Teens tell listeners their inner most secrets, thoughts, and feelings…listeners with bad intentions know how to manipulate teens on the site. 7Cups admin will ban you and remove you from the site if you even try to talk about teen safety issues like this because they don’t want people to know that it actually happens on their platform. Adults make catfishing accounts and pretend to be teens to find more victims. 7Cups pretends like they can stop this from happening but they can’t. The company only does the bare minimum to limit their legal liability and at the same time appear to be safe in order to attract investors. The CEO doesn’t care that teens are left in the dark about issues that affect their personal safety while using the service. They don’t even protect their teen volunteers. I would not encourage people to use this service

  12. Avatar Jennifer B. says:

    This website allows listeners to be abusive. I reported a listener for discussing inappropriate topics and yet the website banned me instead. I tried to figure out what happened but there was no further response. Avoid this website. People are inappropriate and abusive.

    It is also a scam website. You pay for therapy and don’t receive refunded money if the therapist does not speak to you at all.

  13. Avatar Darienne C. says:

    STAY AWAY. THIS SITE IS FULL OF TRICKERY PURPOSELY NOT VETTING ANY MEMBER OR GUEST INTO THE “COMMUNITY” TO FORMULATE A SO CALLED SELF HELP ORGANIZATION. ANYONE CAN SAY ANYTHING TO ELIMINATE A MEMBER FROM THIS CULT AND IT HAPPENS SO THAT PEOPLE WILL BE MADE TO FEEL SHAME AND HUMILIATION FOR WORDS THEY HAD NOT USED OR FOR ANY INTENDED REASON TO HARM. JUST RANDOMLY WILL BE SHAMED INTO FEELING THEY DIDNT FOLLOW THE RULES. Humans need to feel like they “belong” and for this reason this cult mentality of the group process here is dangerous to the human psyche. No on knows who they are speaking with behind the screen, they could be ANYBODY, yet all these anonymous users are faking their true selves by way of phony profiles and screen names and self serving identities in the name of a so called community. BE AWARE/ THERAPIST IVE TRIED ARE HORRIBLE, AND THIS SITE CONTINUES TO MAKE HEAPS OF MONEY .

  14. Avatar Rose B. says:



    The odds of you finding a ‘trained’ listener that actually wants to help you and provides advice/comfort/feedback/etc. is slim to none. More times than I can count, I’ve received “oh” and “I’m sorry” to issues that I’ve had going on. What is the point of being a listener when you cannot even make it seem like you’re trying to put effort into helping someone?

    The matching system to find a listener isn’t the best. I have long wait times before being matched with someone, and of course, the person I am matched with is less than willing to listen.

    Granted, this is a free site if you want to just talk and vent, but it goes a long way to be a listener and to actually act like you care towards someone who’s going through a lot. That’s why we come onto this site. I have nowhere else to turn that’s not $$$ for an actual therapist.

  15. Avatar Pyrtes P. says:



    This website has deteriorated in quality by leaps and bounds in the last few years.

    When I joined, there were genuinely caring listeners and some of them stayed with you through whatever you were going through.

    Now there are two things that are absolutely disgusting about this website:

    1. The chat rooms have unprofessional moderators who have ‘friends’ among the users. This means they ban anyone new without a genuine reason, and are so unprofessional, it makes my McDonalds server look like a 5-star chef. Like if you are being discriminated against, then the moderator actually sends ‘you’ a written warning to block the person who is discriminating, but no warnings for the culprit as they are the moderator’s friends. This is so common that in any given week, this will happen in at least one chat room.

    2. There are some rare incredibly good listeners (note – stay away from any listener in the chat rooms as these listeners frequenting the chat rooms are the worst in the community). But if you do happen to be picked up by a civilised listener in the normal 1-2-1 chat, then try and get repeat chats with this listener. They don’t get paid money, but are genuine people with a heart of gold and very rare.

    Advice to 7 cups: You neither pay the good listeners nor give them any support in chat rooms, which are vile. At least let them get on with the good work without interfering.

  16. Avatar Isabel S. says:

    7 cups illegally charged my mother for two years. I signed up for one therapy session which she kindly paid for. She didn’t realize that they were charging her each month because she is financially well off and missed that it was a recurring payment. I never subscribed to any recurring payment. When she noticed I went to my account and I was not subscribed to anything which confirms they were illegally charging me. They ran me in circles by email for weeks saying I don’t have an account when I can login so I do and they were telling me nonsense. I showed them the transactions and they ignored it continuing to say I don’t have an account and not responding to the transactions I sent them twice. I wish my mom was more mad about it but she said to leave it. If I were her and I was financially capable I would have sued. I hope someone does one of these days! I used to do hundreds of chats as a listener. Never volunteering for their site again.

  17. Avatar Cass S. says:

    Listener here: 7 cups of Tea is a wasteland.
    I volunteered to listen after my own experience with listeners was awful and I figured I could do a better job. Honestly? For every five people I reach out to – two of them will be perverts trying to sex chat, two will vanish or not make sense (or worse, cuss me out), and then there’s that one last person just trying to get through their day. There’s a chat queue visible at the bottom of the screen, and there can be up to 30 people waiting on a busy night. If you’re experiencing a delay in getting help – this is the reason why. There’s very little support for listeners other than requesting a block, and it’s easy to burn out and not come back after the fourth time someone threatens you for not listening to their sexual tirade.

    There are good people coming here expecting help, needing someone kind and getting taken advantage of instead by toxic / perverted listeners – and that’s just not right. 7 cups needs to be shut down or massively overhauled, so that people who are vulnerable will go to professional helplines and get the help they deserve.

    Don’t use 7 cups of tea.

  18. Avatar Brenda G. says:

    I’m a listener on the site, and I do my very best to listen with empathy. There are many kind and effective listeners but there are also terrible listeners. I tried it to get advice one day, and the two listeners I was connected to were awful. I think the site is a good idea. It gives many online tests to help one become a better listener. However, there must be a better way to weed out the people who don’t know how or can’t really empathize with others.

  19. Avatar Helen S. says:

    “random construction workers” can be insightful too.

  20. Avatar Anne K. says:

    I was disgusted with this site and the free listeners. The first listener asked what I wanted to talk about, when I said depression and isolation they asked what I looked like, asked me to describe my appearance and asked if I was thin or curvy. I ended the chat, reported them and requested another listener. The second listener asked the same question and when I replied I wanted to talk about depression and isolation they responded with a string of verbal profanities. This site needs to be more careful about who they allow to be a “listener”. Obviously anyone can become a listener and there are people doing this for kicks. Completely unacceptable.

  21. Avatar Natasha P. says:



    I have had a couple of bad experiences with listeners on 7 cups (one in particular that made me feel absolutely horrible about myself, but its a give and take site. You can rate the listener and leave reviews, so if you get a bad one, don’t feel bad about leaving a bad rating/review. I did. And you’ll only help others with avoiding bad listeners, again it’s completely anonymous, and you can block certain listeners so you don’t randomly connect to them again or get messages from them if you review them badly, although I think the review portion is also anonymous to avoid anxiety (I’m fairly new to this site, I’m sorry.) on the users part and to avoid conflict on the site, cus hey, that’s what the site is all about. Just remember everyone on the site is there to try and help you.) , but I recently found a listener that works very well for me. The conversation we had made me feel like I was less talking to a random person on the internet, and more talking to a friend. The listener tried to get to know me and my situation, was not judgemental at all, and ended up asking me questions that I didn’t even think I needed to consider. We ended up talking about a completely different subject than what I told Noni (the website bot) that I needed,
    Which helped an insane amount, and the listener even tried to re-direct to the subject I had come to them for. I see a lot of negative reviews on here about 7 cups, but it is more about the person you are talking to than the site itself. If a “listener” isn’t working for you, leave the conversation and try someone else. Like previously stated in my comment, I have had horrible experiences with listeners on this site, thats just the territory of talking to people on the internet, who have no formal training (7 cups provides a paid service for trained therapists as well, but you honestly don’t need to sign up for the paid service when you find a listener that works for you) but I eventually found someone who works with me (you can follow listeners, btw, so you can contact them later. Just talk to your listener about it and they’ll be cool with it and get back to you as soon as they can) It is a very good outlet for when you need immediate attention to your stress/anxiety/depression or any other mental illness you may have, you just need to find the right person, whom you are comfortable talking to and feel a good chemistry with. Overall, I would definitely recommend this site to anyone. It takes some work on your part to find a listener you are compatible with, but when you do, it can mean the world to you. Also, I love how this site offers a completely free experience for people in need of support via the listeners. 7 cups has helped me so much, speaking as a person who has been diagnosed with general anxiety disorder, depression, and PTSD. I hope well for anybody reading this review or considering 7 cups as an outlet :).

  22. Avatar Jennifer F. says:

    My daughter doesn’t get to have a birthday party now because 7-cups robbed us. I signed up for a FREE trial, and instead of waiting until after the trial to charge me, they took $150 from my bank account, which overdrew it. I now have no money for food or for the party that is now cancelled, and 7cups won’t return what they stole. I went there for HELP and they ruined my life.

  23. Avatar Jennifer F. says:

    7 Cups ROBBED me. I signed up for a 3 day FREE trial, but they charged my card $150 at the time I signed up for the trial, instead of when I agreed to join after trying it. I went there for HELP and they, without telling me, overdrew my bank account. Now my daughter can’t have a birthday party or presents, WHICH I TOLD 7CUPS, and they still won’t refund my money until after the three day trial WHICH I CANCELLED 5 MINUTES AFTER STARTING because they’re website didn’t function properly. My life is now ruined, thanks to 7 Cups. They are no better than armed robbers on the street, stealing from children!!!

  24. Avatar Kyle M. says:

    Does anyone know what the upgraded service on the app is all about for $12.99 per month or like $94.xx per year or $399.99 lifetime?

  25. Avatar Mike Z. says:



    If you are Not female then really dont bother had a few conversations,but hate to say it, if there from india or close by really expect to be ghosted. shame

  26. Avatar Ashley H. says:

    I will never trust online therapy of any type ever again after using this service. Several years ago, after my girlfriend of four years broke up with me, I was awake in the middle of the night and didn’t want to wake any family or friends but desperately needed to talk to someone. I’d heard about 7 cups of tea, so I made an account and logged in. The person I was assigned to talk to listened to my sorrows about losing my girlfriend, and after hearing me express suicidal urges, decided this was the best time to suggest maybe the answer to everything was to try sleeping with men instead. He then proceeded to try to lightly bully me into cybersex.

    Atrocious. It was appalling at the time, even moreso now that I look back on it. I have been warning anyone who even mentions this website to stay far away ever since.

  27. Avatar Rafael V. says:



    you are very lucky then, if it was with me that goddess would had blocked me

  28. Avatar Jennifer T. says:



    Ahhh I totally thought I could get help from you without paying I did at the beginning and it was so nice and good what is happening now with subscription and **** like what a way to make us feel more mentally ill that we actually need card subscription for help we could go to our local psych for that this was supposed to be special and free and understanding and helpful booo guess I’m just ******* ill again

  29. Avatar Gerard M. says:

    Caveat Emptor indeed; it’s online, unregulated and you’re already vulnerable. You could be lucky, but like playing the lotto don’t bank on it.

  30. Avatar Duane B. says:



    I’ve been a listener on 7 Cups for several years now. I’m not a trained professional but I care and I don’t have an agenda. Judging by the feedback this seems to be helpful to most folks. As far as vetting . . . Each of the listeners has a rating . . . it seems to me if someone has listened to over 50 people and has a 5 star rating, they are vetted to a large degree. Just don’t take a random listener. Read profiles and choose your listener.

  31. Avatar Sarah S. says:

    I was not impressed with the listener.

    • Avatar Renita B. says:

      This was the most awful experience. I went to the site very sad and lonely and was teamed with a listener who didnt know how to listen at all, told me I didnt have to identify with my Mental health diagnosis and that my personality disorder could be fixed! This in the first 7 mins of chatting!
      When I challenged her assertions she simple left me high and dry and stopped responding. I since discovered that these people have NO TRAINING in even basic listening skills.When I took my concerns to what I was told was someone like a moderator, he too left the conversation without replying.
      I dont know who these people are helping but it seems very hit and miss if you get someone who knows anything at all about listening and empathy or a total dork.

    • Avatar Pyrtes P. says:

      Same Sarah, their moderators are incredibly racist and do not understand what being a moderator means.

    • Avatar Jennifer B. says:

      I reported a listener for abuse because they threatened me and said horribly inappropriate things to me. Yet the website banned me instead.

  32. Avatar Katy M. says:



    Absolutely atrocious website. I went there seeking help for depression and anxiety. I talked with two “listeners” – the first made a suggestion that I said couldn’t work in my situation, directed me to 7Cups pay-for-therapy service, and dismissed the conversation. The second listener tried to sweet-talk me about being my friend. After I told him about horrible living situation, which included not being able to find a job remotely, and he told me “I should just get a new job”. I felt even more lost and hopeless after that, I couldn’t even try again for a third time to seek help. Sites like this should not exist – bots and uncaring “volunteers” who think they’re doing a good job by dismissing people’s real life hardships and situations.

    • Avatar Natasha P. says:



      I just started using 7 cups, and I have also had some horrible experiences with listeners, but once you find the right one, it works very well. If you’re up to it, I’d try again and just leave conversations with listeners who aren’t helping you until you find one who does. ( I know that can be hard to do, because the point of 7 cups is to find someone who can immediately help you, but people aren’t always compatible.) On my fourth try talking with listeners, I found one that works very well with me and helps me a lot.

  33. Avatar Vlad A. says:

    Avoid this piece of crap!!! A very very bad administration, fake profiles and admins that randomly deactivate accounts, with no reason. Don’t be stupid like I was, to waste time on that crap, just to be humiliated and kicked out!

  34. Avatar Velvet P. says:



    You’re lucky if you get someone to listen to you. Even more lucky if you get someone who doesn’t give you awful advice or makes you feel worse. Don’t touch this site!

  35. Avatar Tiffany C. says:

    i had a really bad experience on 7cups, i used the free version and i was venting to a listener about a fight i had with my friend. they replied asking if i was a lesbian, then proceeded to say they wanted to talk about my breasts, and asked what the size of them were, saying they “could only imagine”. i immediately closed the tab and havent gone on the site since. it was disgusting how a sick creep disguised as a listener took advantage of me in such a vulnerable moment. ive used 7cups before that experience and had a few really good listeners, but after that one i get a sick feeling whenever the site is mentioned. it was just so humiliating.

    • Avatar Laurie B. says:

      I’ve used 7 Cups several times. It’s good. Even if the listener doesn’t know how to help you, try to talk to them and it will help you sort out your own thoughts and feelings. I feel bad for the member who got sexually harassed by a bad listener. I hope you’ll give them another chance. Just for your own sake. Try to vent because what that one person did stinks.

  36. Avatar Anonymous says:



    This is a terrible website and I would not recommend it to anyone for any reason, ever. The listeners are horrible, don’t respond in à timely manner and have no real grasp on empathy. I’ve been told to just suck it up multiple times on the website. The purpose of the website is to vent to someone and have someone help you work through your thoughts and listen to you. What actually happens is a whole lot of uneducated, unempathetic individuals who feel qualified to give advice simply because of their listener status. I have tried this website many times and not once have I had a good experience. I have tried being a listener too. I would not recommend it. The website will allow people of all ages to contact you. When I was a teen, an old man started to talk to me in detail about his sex life. When I went to the website and 7cups listener support chat room, I was scolded for sharing the venters story and given no support. A 16 year old should not have come into contact with an old man, and he should not have been able to share his sex life with me. I can only imagine how many other teen listeners that that has happened to. The website did nothing. Please, please, PLEASE do not use this website if you need help or a kind ear or friend. I think you could get better help from a rock outside your house. If you want to try therapy, please see a professional, I would not trust anyone hired by 7cups. Thanks for reading my review.

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7 Cups of Tea

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7 Cups of Tea