Better Your Way Review

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 — Updated March 3, 2020

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Average Price:
Mobile Apps:
Session Types:
Video, Phone, Messaging, Email
Editor’s Rating​

Better Your Way is an online platform created to deliver flexible online coaching and counseling to those who need it most. By working directly with online coaches and counselors via video, email, telephone, instant messaging or mobile applications, therapy has never been more convenient or more accessible. The company offers a free trial for those interested in learning more and the ability for every client to choose the type of support that works best for them.

Company Profile:

Better Your Way Company Profile

Better Your Way was created with the simple goal of being to help people get the support they need. Their platform is designed to help make accessing the right support easier, more effective and more affordable and to make sure it seamlessly fits in with people’s busy lives. The company can connect you with either a coach or a counselor and you can choose one of the four following ways to communicate with the professional you are matched with: video chat, telephone, email or instant messaging.

Better Your Way can help with the following: enjoying better health, having a better career, improving relationships, tackling emotions and behaviors and finding better purpose and direction in your life.

Signing Up:

Signing up with Better Your Way is simple and it takes only minutes to get started. Here’s how the platform works:

  • Sign up for the service online at and request a call back to get started. You can also request an email or a chat to begin the process.
  • Begin your free trial. One of the most unique things about Better Your Way is that there is a free trial period where you can get free advice and support. Whether you choose to communicate via messaging, call or video chat, the company allows you to enjoy a free trial period before you commit. This is a no-obligation free trial.
  • Choose the type of support that works for you. The goal of Better Your Way is to make sure that their customers can access professional support in a way that works for This is why you not only have the option of how you would like to communicate with your therapist, but you also have the option to choose how often you want support. You can choose to pay per session or enjoy flexible weekly support—and choose what works best for you.
  • Adapt your plan as you continue therapy. As you continue to receive counseling through this platform, you can always adjust the type and level of support you need—according to your progress. Again, this platform is designed with flexibility in mind and you can always access a coach or counselor any time of the day, whenever you need them.


Better Your Way Pricing

Better Your Way offers a number of different pricing options and payment plans. After the free trial period, you can determine the best counseling for you. You can choose to pay by-the-session or you can decide to purchase a plan and pay by the week. All plans are priced in Great British Pounds as this is a UK company. The pricing structure is as follows:

Set Sessions- £40 per hour

These are traditional, pre-booked sessions and include your choice of dedicated video, phone or messaging sessions. You can choose how much time you want to dedicate to your session, ranging between 20 minutes and an hour.

In between sessions, you can utilize email support to stay in contact with your counselor.

Flexi-Plan- £45 per week

This weekly package is the company’s most popular plan and allows you to spread out your support sessions, according to your need. With this weekly package you can enjoy flexible messaging, email, calls and video chat any time you want. You pay the set weekly amount for approximately one hour of counseling per week in the way you want it.

You can also arrange for more or less weekly support over time as required and based on your needs. You can also message your counselor as often as you like with the flexi-plan option.

Text Only Weekly Package- £30 per week

With the text only option, you can gain access to reliable counselor services in a convenient manner, whenever you have your phone with you. Your support comes via email or instant messaging only and you can use unlimited messages as part of the plan.

With this option, you still have the flexibility to add calls or video chats per set session, if you prefer. You can also arrange for more of less weekly support as required, based on your individual needs and how you feel the program is working out for you.

In Person Sessions- £60 Per Hour

This program is only available in certain locations, and the availability is dependent on the location you are looking for counseling in. You can enjoy these face-to-face personal sessions with your advisor. The free trial is not applicable to this program. For more information and insight on whether or not this service is in your area, you will need to contact Better Your Way in person at 0114-360-7889.

Usability (Desktop & Mobile):

Using Better Your Way is simple. You can message your counselor right through the company’s website at or you can use the company’s app and communicate using your smartphone. The company also has a WhatsApp Chat where you can message your counselor directly.

Since the site is designed to be flexible, you can choose the way you can even choose to communicate with your counselor specifically through text message only. This package offers unlimited messages and allows you to easily communicate with your counselor while on-the-go.

Counselor Support & Effectiveness:

The counselors at Better Your Way are trained professionals and there to offer support and advice to their clients. The site is only meant for adults age 18 and over, but they offer resources for teens who are in need of help. The counselors recommend that those under the age of 18 contact Childline at 0800 1111 or 999.

These services are not meant to provide or replace emergency services. If you are in a crisis, the company suggests that you call 111 or 999. They also offer a link to The Samaritans 24 hour free helpline which can be accessed by dialing 116 123.

These counselors are not meant to replace psychiatrists or to offer official diagnoses online. They cannot prescribe medication. If you need professional mental health counseling, you should visit a psychologist or psychiatrist instead.

Confidentiality & Privacy:

Better Your Way takes a number of steps to ensure the safety and privacy of all of the clients who utilize their site. Their site is encrypted and safe, and you can use an alias if you prefer to not use your real name and to stay anonymous. The company also has a completely secure payment processing platform for when you submit payments.

Better Your Way Counselor Qualifications:

The counselors at Better Your Way are trained to offer quality online support. They are trained in a variety of techniques and you can choose to work with qualified professionals who are trained in psychology, coaching, CBT, counseling and a wide-range of other techniques.

Specialties & Areas of Expertise:

Better Your Way is designed to help people with a number of different mental health concerns. They are designed to offer coaching and counseling and to be a supportive resource for those who need it most. Here are the different types of support that they offer:


This approach tends to focus on goals, helping you clarify what you want to achieve and helping you figure out how to get there while gaining focus and direction. The coaches will help you build motivation and find the tools you need to succeed in your personal and professional endeavors while tackling certain problems and behaviors.


Counseling can include a number of different approaches but is designed to help people explore their emotions and experiences and develop emotional wellbeing. Counseling can help with problems at work, home or social or emotional concerns.


Better Your Way offers Cognitive Behavioral Therapy, which is an approach that focuses on understanding the link between our thoughts and feelings and our behaviors and beliefs. This form of therapy is designed to help build self-awareness and is all about focusing on the here and now instead of going back to past experiences.

Other Styles

Better Your Way also offers a number of other different counseling services including hypnotherapy, psychotherapy, mindfulness, Motivational Enhancement Therapy, ACT (Acceptance and Commitment Therapy), NLP (Neuro-Linguistic Programming). From the beginning of your session, you will be informed of all of your options and as you work with your advisor, you will be able to find an approach that suits both you and your situation. You can also combine approaches to make sure you get the best support possible.

Bottom Line:

When you need help with coaching and counseling, it is important that you find a professional that can give you the support you need. The coaches at Better Your Way are there to help and not to judge, but to be someone that can listen to your concerns and be that support system that you need. So many people have already turned to Better Your Way for professional online counseling to get the help that they need to get the self-esteem, confidence and motivation they need to live their best life possible. With Better Your Way, you cannot only get the professional care that you need, but you can get this care in a flexible manner that works with you, your lifestyle and your individual needs.

Pros & Cons

  • Flexible communication options
  • Offers counseling, coaching, hypnotherapy and more
Editor’s Rating​