Last Updated on January 1st, 2019
RelationshipHero.com is an online platform created to help individuals work through their complex relationship issues. By working directly with a coach, individuals can get the help that they need to find happiness in their relationships—whether they are social, familial, professional or romantic. The company offers free consultations, live coaching and dedicated online support to help more than 100 clients per day get the professional support they need.
The platform Relationship Hero was founded with a simple goal in mind—to provide expert advice on relationships through a private and convenient online platform. There is no need for an appointment and coaches are available 24/7 so that clients who need it most can get the instant advice they are looking for. With more than 100 people turning to this platform every day, Relationship Hero has become a valuable resource for those who need advice to navigate the difficult waters of their relationship.
Relationship Hero is headquartered in the San Francisco Bay Area. Their mission is to empower people to build and maintain healthy relationships.
The team from this online coaching platform developed their service for those who need quick and convenient advice, noting that relationship issues can happen to anyone at any time—not necessarily during business hours. It takes just minutes to sign up, and clients can access professional, highly trained coaches from wherever they have a computer or smartphone.
In addition to offering dating and relationship advice, Relationship Hero also offers professional guidance on family issues or workplace etiquette.
Signing up with Relationship Hero is simple and it takes only minutes to get started.
The platform is straightforward, easy to use and simple to navigate. Here’s how the process works:
- When you start to sign up, you will be asked about what type of relationship advice you are looking for. You can choose from the following options: dating, breakups, cheating, family or other.
- You can choose from getting professional coaching help on the phone or over live chat.
- At this time you will be directed to your free consultation. Every new customer can have a free 10 minute consultation to see what counseling could do for them and to get a better idea of how this platform works.
- After the initial consultation, you can decide if you want to continue getting counseling advice from one of the site’s experts. You can get counseling help through the platform and pay by the minute—so you can take advantage of as much or as little help as you need.
- During your initial consultation, the team of experts will also make sure that as you continue to receive care, that you are matched with the right counselor for the job, based on the background and information that you supply during this consultation period.
Unlike other online counseling services, you don’t need to sign up for monthly or weekly plans, unless you want to and can use the service only as needed if you prefer. Also, since it focuses on relationship and dating counseling and advice instead of psychiatric care, you don’t have to provide as much information or worry about having your personal medical information being compromised on the web.
If you decide after your 10-minute consultation that you would like to continue speaking with an expert, you will be taken to a secure payment page where you can enter your payment information and continue to use the service by-the-minute as needed. If you are unhappy with the counseling or advice you are receiving, the company does offer a money-back guarantee on up to 30 minutes of counseling services.
Relationship Hero offers a number of different pricing options and payment plans. After the free consultation, you can determine the best option for you. You can choose to pay by-the-minute in three different increments, based on how much you want to spend. There is also a subscription service for those who are planning on using Relationship Hero frequently and who want to save on their costs.
- Guide: This is the most basic coaching plan. It includes 15 anytime minutes that you can use however you like, in as many sessions as you like for $29.
- Sage: This is the most popular plan through the company and gives you a 16% savings on the Guide plan. This includes 60 anytime minutes that you can use whenever you would like for $97.
- Hero: This plan includes 240 anytime minutes for $289. It delivers a 38% savings when compared to buying plans in 15 minutes increments.
If you choose to sign up for the monthly subscription. You are billed monthly for your service. It costs $79 per week and includes the following:
- 90 minutes per week of live coaching
- 20% off all extra coaching
- Unlimited email messaging services
This particular package represents the biggest discount that the company offers on their online coaching services.
Usability (Desktop & Mobile):
Using Relationship Hero is simple. You can message your counselor right through the company’s website at RelationshipHero.com or by downloading their app. You can talk to the counselors through the company’s coaching chatroom, or you can call your counselor and speak with them on the phone.
The coaching chat rooms are the most common way to talk with a counselor and are structured in a similar manner to Google chat or Skype. They are easy to use and simple to navigate.
The room is open 24/7, so users can always reach out to a counselor and get the advice they have been looking for.
Counselor Support & Effectiveness:
The counselors at Relationship Hero are trained professionals and there to offer support and advice to those who need it. These coaches are not meant to replace psychiatrists or to offer diagnoses online. If you need professional mental health counseling, you should visit a psychologist or psychiatrist instead. They are, however, highly trained to offer relationship advice for those who need it.
The relationship coaches are trained to work with individuals of all ages. You need to be 18 to sign up for the service, but the company states they help individuals of all ages with their relationship concerns. For those who want social support in their relationship struggles and aren’t just searching for one-on-one counseling, the site also offers an active, monitored chat room where like-minded individuals all seeking relationship support can speak to others in an open and supportive environment.
Confidentiality & Privacy:
TeenCounseling.com takes a number of steps to safety and privacy. Their site is encrypted and safe, and you can use an alias if you prefer when speaking with a relationship coach. The company also has a completely secure payment processing platform for when you submit payments.
Relationship Hero Counselor Qualifications:
The most important thing to remember when signing up with Relationship Hero is that while the platform has helped thousands of people in their relationships, they do not offer mental health services. The relationship coaches that work through Relationship Hero are just that—coaches. They are dedicated to listening and offering constructive advice and support based on their training and their own experiences, but they do not necessarily have training or expertise in this field.
Many of the coaches do have some type of degree related to psychology or sociology or social work, but they are most likely not experienced, working counselors or psychologists. The company does require that all of their relationship coaches undergo training through the company on how to help those who need relationship advice.
Once you have been matched with a coach, you are not required to stay with that individual, you can get advice from another team member if you choose. Each coach also has detailed reviews from real users who have worked with them in the past so you can get a better idea of who you will be working with.
Specialties & Areas of Expertise:
Relationship Hero is designed to help people with all different types of relationships. While many people use the service to help better their current romantic relationships or to reconcile or get over an ex—this service isn’t just limited to these types of relationships. This service can also help with: family issues, problems with co-workers, relationship issues with friends and more.
If you need help with a relationship issue that isn’t listed above, you should still reach out to Relationship Advice. Consultations are free and one of the company’s representatives will be able to tell you if they have coaches on their team that will be able to help you with your specific relationship issue.
Relationships are complicated, no matter what their origin may be. The team at Relationship Hero is dedicated to helping people of all types with all different kinds of relationships get the ongoing support and advice that they need. This team understands that many times, an empathetic and supportive outsider can be one of the best resources when dealing with relationship issues. The coaches at Relationship Hero are there not to judge but to be someone that can listen to these issues and offer constructive advice that can help turn that relationship around. With thousands of happy clients, you can see that these caring and dedicated services can help no matter what type of relationship woes you are dealing with.
Eric Silver has been helping a close family member learn to cope with depression for nearly twenty years. Over the years, he’s developed a passion for mental health awareness. Mr. Silver has researched and written extensively within the mental health area, specifically in regard to bi-polar, depression, stress, and anxiety issues.